Comments on: Norton Help(less) Desk

By: Sandy Velasquez

Sandy Velasquez — Wed, 29 Oct 2008 22:49:39 +0000

great help, thanks for the help from Radish.

By: George Dillaway

George Dillaway — Mon, 13 Oct 2008 09:29:05 +0000

I have been in touch with your Ms. Srinivasan priority no.489950909 connection code 280804 concerning rejection of attachments to incoming e mail as being”unsafe”. The Emails are accepted but attachments rejected.
I can confirm that even after our prvious exchange the fault still exists.
Could Ms. Srinivanasan pick up the action again.

By: Susanna Cunningham

Susanna Cunningham — Sun, 12 Oct 2008 17:54:25 +0000

I need help to fix :autoprotection,protection update&intrusion prevention.I haveNorton VirusProtection.

By: George Dillaway

George Dillaway — Wed, 08 Oct 2008 10:02:44 +0000

I mayhave to sign off now ! ! ! how can I contact Srinivasa direct. Please reply

By: George Dillaway

George Dillaway — Wed, 08 Oct 2008 09:39:26 +0000

I had contact with Srinivasan B reference priority no.489950909and connection no. 280804 I wish to pick up this activity.

By: glenda hunte

glenda hunte — Mon, 29 Sep 2008 23:09:05 +0000

after not being able to get the live update to run correctly, i contacted the chat engineer Ragavendra Gunasekaran, and he had me up and running in no time, and helped me with the new passwords. I would have been lost withouit his help. cant praise hime enough.
well done.

By: George Loewen

George Loewen — Fri, 26 Sep 2008 01:34:38 +0000

It is now 4 hrs. and no response. I am waiting to hear by phone or e-mail

By: George Loewen

George Loewen — Thu, 25 Sep 2008 21:46:14 +0000

Note - Analyst Jimmy re chat263261

By: George Loewen

George Loewen — Thu, 25 Sep 2008 21:42:08 +0000

Have been promised refund on June/2008 purchase since july on 2 occasions but no refund has arrived. This was for Norton 360 which i could not activate. This has happened on several purchases in 2007 as well . Is a refund being held up or must we be drastic to finalise. My phone no. is 604-7554387. A very disturbed client

By: Carol Hanson

Carol Hanson — Wed, 24 Sep 2008 05:30:47 +0000

I had a problem and didn’t download my Norton right and Jose helped me and it was great! Just wish I knew how to get into the chat part as have Vista now and don’t know how I got there but the problem is solved and great help.